Legal Document

Ice365's Terms and Conditions

Please read these Terms and Conditions carefully before using the ice365 platform. All policies relating to accounts, bonuses, payments, and responsible gaming are clearly set out here.

Last Updated: January 2026
Key Points

Terms & Conditions Key Points

Please make sure you are aware of the following before using ice365

Account Eligibility

You must be at least 18 years old to register on ice365. Each individual may only open one account and is required to provide accurate information.

Bonus Policy

Each bonus carries its own wagering requirements. Please read the relevant terms before accepting any bonus. Bonuses may be voided in cases of abuse.

Deposits & Withdrawals

Bangladeshi mobile banking services are supported for transactions. Identity verification must be completed before withdrawals. Minimum and maximum limits apply.

Security & Privacy

Your personal information is protected with SSL encryption. ice365 never sells your data to third parties. Keeping your password confidential is your responsibility.

Prohibited Activities

Any attempt at fraud, multi-accounting, bot usage, or system exploitation is strictly prohibited. Accounts found to be involved in such activities will be suspended.

Responsible Gaming

Ice365 is committed to responsible gaming. Deposit limits, self-exclusion, and break options are always available. Players under 18 are strictly prohibited from using this platform.

01 Introduction & Definitions

Welcome to ice365. These Terms and Conditions ("Terms") form a legally binding agreement between ice365 and its users. By accessing or using the ice365.win website or mobile app, you are deemed to have automatically accepted these Terms. It is therefore important to read this document in full before completing your registration.

In this document, "ice365", "we", and "our" refer to the entity operating ice365.win. "User", "you", and "member" refer to any registered or unregistered individual who uses this platform. "Platform" refers to the ice365 website, mobile app, and all associated services.

These Terms may be updated at any time. Continued use of the platform following any changes will be taken as your acceptance of the updated Terms.
02 Account Register

To open an account with ice365, you must provide accurate and complete information. Accounts created with false details may be closed at any time, and any balance in such accounts may be forfeited. It is your responsibility to ensure the information provided at registration remains accurate and to update it whenever it changes.

  • Each individual may register only one account; multiple accounts are strictly prohibited.
  • The name, address, and payment details used at registration must be genuine and consistent with one another.
  • Your account login credentials (username and password) must be kept strictly confidential.
  • Sharing your account with a third party or playing on behalf of another person is prohibited.
  • If you suspect unauthorized access to your account, you must notify ice365 Support immediately.
03 Eligibility Requirements

The following eligibility requirements must be met to use the ice365 platform. If an account is opened without meeting these conditions, it may be closed at any time and ice365 will not be liable for any compensation.

  • You must be at least 18 years old at the time of registration; this platform is strictly prohibited for anyone under 18.
  • You must not be a resident of any country or territory where online gaming is prohibited by law.
  • You must be of sound mind and capable of making your own decisions.
  • Officers, employees of ice365, or members of their immediate family are not permitted to place bets or play games on this platform.
Important: ice365 may request identity verification documents at any time. Withdrawals will remain on hold until verification is completed within the specified timeframe.
04 Deposits & Payments

Deposits on ice365 can be made using popular mobile banking services in Bangladesh, such as Mobile Banking, Nagad, and Rocket. All deposits are credited to your account instantly. When making a deposit, please ensure you enter the correct amount and reference number. Using incorrect information may delay the processing of your transaction.

  • A minimum deposit amount is set and will be clearly displayed on the platform.
  • Deposits must be made using a payment method registered in your own name.
  • Making deposits via third-party payment methods is prohibited.
  • If you experience any issues with a deposit, please contact the support team immediately.
  • Ice365 reserves the right to report any suspicious transactions or suspected money laundering to the relevant authorities.
05 Withdrawal Policy

To withdraw winnings from ice365, you must first complete identity verification (KYC). Once verified, withdrawal requests are typically processed within 24 hours. For larger amounts, additional verification may be required, which could take somewhat longer.

  • The withdrawal method must match the deposit method used.
  • Minimum and maximum limits apply to each withdrawal.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Ice365 may temporarily suspend withdrawals in cases of suspicious activity.
  • Withdrawals will not be processed from accounts that have not completed KYC verification.
A copy of your national ID or passport may be required to process a withdrawal. This is done for your own security.
06 Bonuses & Promotions

Ice365 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and wagering requirements. It is important to read the specific terms of any bonus before claiming it, as winnings derived from bonuses cannot be withdrawn unless all conditions are met.

  • The welcome bonus is available to new members one time only; claiming the same bonus through repeated registrations is strictly prohibited.
  • Requesting a withdrawal before meeting the wagering requirements may result in the bonus being forfeited.
  • Ice365 reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Accounts found to be abusing or fraudulently exploiting bonuses will be closed.
  • Ice365's decision is final on all bonus-related matters.
07 Gaming Rules

All games available on ice365 have their own rules. It is recommended that you read the relevant rules before starting a game. If a game is interrupted due to a technical issue, ice365 will determine the outcome of that game at its sole discretion.

  • Game outcomes are determined fairly by a Random Number Generator (RNG).
  • If a game is cancelled due to a lost internet connection, the amount wagered may be refunded.
  • In Live Casino games, the dealer's decision is final and verified against the video record.
  • In Sports Betting, bets placed before any odds change will remain settled at the original odds.
  • Exploiting any bug or glitch within a game will result in account termination.
08 Prohibited Activities

Certain activities are strictly prohibited on ice365. These not only harm other users but also undermine the integrity of the entire platform. ice365 reserves the right to close any account and forfeit its balance without notice if a user is found to be involved in any of the activities listed below.

  • Opening or operating multiple accounts.
  • Using bots, scripts, or automation software.
  • Creating an account using a false identity or another person's details.
  • Using the platform for money laundering purposes.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Attempting to collude with other members to influence game outcomes.
  • Contacting the support team with threats, harassment, or abusive language.
Warning: If fraudulent activity is detected, ice365 may share relevant information with the appropriate law enforcement authorities.
09 Responsible Gaming

Ice365 takes responsible gaming seriously. We want every member to enjoy gaming as entertainment, not as an addiction or a source of financial problems. To support this, ice365 has put several protective measures in place on the platform.

  • Members can set their own daily, weekly, or monthly deposit limits.
  • A cooling-off period is available should you need a temporary break.
  • Requests for long-term self-exclusion can be made through the support team.
  • If signs of gaming addiction are identified, the ice365 support team will provide the necessary assistance.

For more details, visit our Responsible Gaming Page Visit.

10 Privacy

Ice365 is committed to protecting your personal information. Details provided at registration are used solely for account management, payment processing, and legal compliance. Your data is never sold or shared with third parties for free. For more information, please see our Privacy Policy Read.

  • All data is protected with 256-bit SSL encryption.
  • Payment information is stored on separate, secured servers.
  • Where your consent is required for the use of your information, you will be notified separately.
11 Account Closure

You may request the closure of your ice365 account at any time through our support team. Any pending withdrawals will be settled before the account is closed. ice365 may also close or suspend an account under the following circumstances:

  • A serious breach of these Terms and Conditions.
  • Involvement in fraudulent or suspicious activity.
  • As required by law enforcement authorities or court order.
  • If the account has been inactive for an extended period.
If an account is closed due to a rule violation, any forfeited funds will not be returned. However, any legitimate balance may be refunded subject to verification.
12 Amendment Policy

Ice365 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. For significant changes, members will be notified in advance by email or via a platform notification. Continued use of the platform after any changes take effect will be considered your automatic acceptance of the updated Terms.

  • Updated terms take effect from the date they are published.
  • Archives of previous terms are kept on file with the support team.
  • If you do not agree to the updated Terms, you may request the closure of your account.
Get Started

Done reading the terms? Join Now!

Now that you are familiar with the ice365 Terms and Conditions, go ahead and register to enjoy your favorite games. Thousands of players across Bangladesh are already with ice365.

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